Group size must be between four and six guests.Emergency Exits or equipment are intended for use in an Emergency Only.We reserve the right to refuse service to Anyone !!!.Please DO NOT put any of our property into your pockets. Please leave all tools and keys or clues close to the area they are found.You will be escorted into the game area by a Game Master.You must be accompanied by an adult if under that age. You MUST be 16 years old or older to play.Please do not talk about the game clues while in the lobby or around the event as it will ruin the experience for others.You are offered Clues if you get stuck.You are under recorded video surveillance.Team Work and thinking out-loud is essential! Communication is key!!!.No Recording Devices, Phones or Cameras will be allowed to be used in the game rooms.Do Not Stand on anything, all clues will be within hands reach or under objects.If you break props or equipment, you will be subject to pay for damages!.No Brute Force allowed! This is a thinking game, NOT a breakout game.The game is not suited for all ages!!! Some areas of the game are not Handicap Accessible. It is intended for anyone16 years and older. While the puzzle is very fun and enjoyable, it is NOT designed to be easy. So in essence you are paying less for larger groups.You and your team will need to communicate and think through the clues to reveal the solution. No, room escape games are inherently group events and as such our pricing is lower than the average/quality. If you would like to attend the game on a certain date, please purchase the tickets in advance. We cannot hold tickets until they are paid for, sorry. There are some rooms that have physical limits on player maximum, so ask before you bring any extra players along beyond the room maximum. As for more players, while we do allow you to go over the room limit, it will dilute the puzzles and crowd the room. Yes, you can always play with less players, but we have a minimum purchase amount for the room of 3 players. Q : The room says 4-6 players, can I have more/less? You will have to purchase all the tickets for the players at the time of booking, but if you wish to add players, reach out to us and we can handle it. You are in luck! We have made all our rooms private for the foreseeable future. Please be aware that our game is a live event, so once the booking is confirmed there is a $30 rescheduling fee if changes are made within 48 hours of your booking time. Since credit card processing fees add up we offer gift cards instead of refunds. See each game's page for information about that game's age restrictions. However, the minimum age may vary depending on what game you choose to play. If you leave the room you may not be allowed to re-enter depending on team response and show timing. While we do actually lock some of the rooms, all rooms have an emergency exit button which allows you to leave at any time. Our approach is very different to other escape games since we try to create the most immersive game possible. We specialize in set design, themed environments, theatrics, story telling, lighting/sound effects, electronic wizardry, and use very few padlocks. We ask that you show up 15 minutes early for rules and a short story. Typically the games last up to 60 minutes with a short introduction at the start and brief wrap up at the end. Some of our rooms are more of an adventure room, so the end goal may be different. While in the room they must gather clues to solve puzzles so they can escape the room. It is a room that 2 to 10 people will be locked in for a predetermined amount of time.
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